Help

How To Order
Finding the products that you want
Is this the right product for me
Adding products to your basket
Purchasing
After you have ordered
Cancelling an Order
Delivery Information and Costs
Availability Guide
Delivery
Our Returns Policy
Your Statutory Rights
Payment Options and VAT
Credit & Debit Cards
Off-line payments - Cheques/Postal Orders/Bank Transfers
VAT for UK customers
VAT for non-UK customers
How To Order
Purchasing

The first step in our order process is to complete your billing address. If you are paying by credit or debit card this must be your card billing address.
If your delivery address is the same then just click on the continue button.
If you have a different delivery address then change the option to "No" at the bottom of the form and complete your delivery address in the next step.
If we require any other information about your order we will ask at the next step.
After viewing and checking your Order Summary click on the "Continue" button.

This takes you to our Order Payment page which establishes a secure, encrypted connection to our server. The first thing that you have to do on the Order Payment page is decide how you are going to pay for your order. The easiest way is to pay on-line by credit or debit card just complete your card details and click on the "MAKE PAYMENT" button

If you do not have a credit card available we can process your order off-line. Please note that we cannot ship any product until we have received full payment. This can delay your order by 7 - 10 days. If your order contains a downloadable item you will only have the option to pay by credit card and the off-line payment option will not be available.