At Adept Scientific we want you to be delighted every time you shop with us.
Occasionally though, we know you may want to return items.
You have the statutory right to withdraw from your purchase of an item within
seven working days of the day after the date the item is delivered to you.
This applies to all of our products except for digital items where the item
has been downloaded. We regret that we also cannot accept cancellations of
contracts for the purchase of software products where the product box has been opened.
To cancel your purchase under this cooling-off period, please fill out the delivery
slip that accompanies your items, giving the reason for the return as contract
cancellation . Please package the relevant item securely and send it to us with the
delivery slip so that we receive it within seven working days of the day after the
date that the item was delivered to you. The return address is:
Alfasoft AB trading as Adept Scientific
For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the goods to us unless
we delivered the item to you in error, or if the item is faulty. If we do not receive the
item back from you with the delivery slip, we may arrange for collection of the item from
your residence at your cost.
As soon as we receive notice of your cancellation of this order, we will refund the relevant
part of the purchase price for that item together with the item's normal postage charge - we
cannot refund any priority, express or courier component of the postage charge. For more
information on your right to withdraw from your purchase within the seven working day
cooling-off period, visit the UK Department of Trade and Industry's Web site at: